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Website analytics notice

OneSurvey records website activity to understand usage, protect the service, and improve its public content.

Information collected

We may record page visits, clicks on links or buttons, session timing, entry and exit pages, device type, browser, operating system, IP address, and approximate city or country supplied by our hosting network.

How it is used

Information supports traffic reporting, site performance review, abuse prevention, and content planning. The detailed analytics dashboard is restricted to the authorized OneSurvey administrator.

Retention

First-party session and event records are retained for up to 90 days. Aggregated reports may remain available after detailed records are removed.

Google services

The site may also use Google Analytics 4. Google processes analytics data under its own terms and privacy controls. Google sign-in is used only to authenticate the restricted administrator dashboard.

AI guide and lead requests

Questions entered in the OneSurvey AI Guide are sent to OpenAI to generate responses grounded in public OneSurvey website pages. If you share your work email in the guide, the email and conversation transcript are saved for follow-up. When lead delivery integrations are configured, the request is also sent to the OneSurvey team. Questions the guide cannot answer may be recorded to improve website content.

Questions about this notice can be sent through the OneSurvey contact page.